Pricing policy

Pricing and Subscription Policy

Effective date: September 3, 2026

This policy explains how DLR English Learning Hub pricing works, including free access, paid subscriptions, renewals, and plan changes for services presented under DLR Coaching.

Free access

A1 content may be offered as a free entry tier. Free access can include selected lessons, placement tools, and limited learning features without payment.

Paid plans

Pro and Elite plans unlock broader course access and premium features as shown on the pricing page at the time of purchase.

Elite includes the real human tutor consultation described on the pricing page. Any limits, scheduling rules, or delivery details shown during purchase form part of the plan offering.

Billing and renewals

Subscriptions may be billed monthly or annually based on the option selected at checkout. Charges are processed in advance for the chosen billing period.

If auto-renewal applies, the same plan renews at the active renewal price unless canceled before the next billing date.

Refunds and cancellations

Refund decisions follow the terms shown at checkout and any mandatory consumer protection rules that apply in the learner’s location.

Canceling a subscription stops future renewal charges, but access already paid for normally continues until the end of the current billing period unless stated otherwise.

Price updates

DLR Coaching may update plan pricing, features, or packaging from time to time. New prices apply to new purchases immediately and to renewals only after notice where required.